Frequently Asked Questions

What time can we arrive/depart?

You can arrive at our caravan and camping park anytime between 1pm and 7pm (8pm Fridays). If you’re running late, please let us know. If you haven’t notified us by 7pm of any required late arrival your booking will be cancelled.

Departure time is before 12pm (noon). During quieter times, you may be able to arrange a later departure for a small charge, but you must agree this with us before 12pm on your departure day.

Can I bring my dog?

Dogs are welcome but they must be kept on leads at all times and are not allowed in any park buildings. Any dog mess must be cleaned up immediately.

‘Fighting dog’ breeds are not allowed.

Can we have a BBQ or camp fire?

You are welcome to have a BBQ, but we ask that it is raised off the ground to prevent grass damage. Please ensure that you only use BBQ’s in well ventilated areas, and never take a lit or smouldering BBQ inside a tent. Unfortunately, fire-pits and campfires are not permitted.

Can I get WiFi on my pitch?

Yes, WiFi is available to purchase.

In your device settings > WiFi, Select ‘York Meadows Guest’ You will be directed to a login page, from there follow the instructions on screen.

Can we bring more than one car?

Pitch prices include one car. You may bring a second car, this incurs an additional charge (view prices) and should be parked in the designated parking area. Please ask on arrival.

Can we have day visitors while we are on holiday?

Day visitors are welcome, but must be booked-in and paid for at Reception. Day visitors must leave the Park by 7pm. All Site Rules and Terms and Conditions apply to visitors.

How many people are allowed per pitch?

A maximum of 6 people are allowed per pitch (including visitors).

What time are the shop and reception open?

The opening times vary but are generally 9am to 5.30pm (7.30pm on Fridays). Opening times are displayed in the Reception window. However, we try to take phone calls from 9am to 9pm each day.

What time do the shower blocks close and do we need tokens?

The shower blocks are open 24 hours each day and are free.

What are your general site rules?

Please view our Site Rules and Terms and Conditions.

What are your payment terms?

Details of payment terms including deposits required, payment methods and when the full balance is due can be viewed in our Site Rules and Terms & Conditions.

What is your cancellation policy?

Our Cancellation Policy can be viewed in our Site Rules and Terms & Conditions.